Introduction

sivic.life ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using sivic.life, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Account Information: Email address, username, and password when you create an account
  • Profile Information: Name, preferences, and other profile details you choose to provide
  • Communication Data: Information you provide when contacting us for support or feedback
  • Email Subscription Data: Email address and preferences for our newsletter and digest services

Automatically Collected Information

When you use our website, we automatically collect certain information, including:

  • Usage Data: Pages visited, time spent on pages, click patterns, and interaction data
  • Device Information: Browser type, operating system, device type, and IP address
  • Log Data: Server logs, error reports, and performance metrics
  • Analytics Data: Aggregated usage statistics and performance metrics

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide, maintain, and improve our AI analysis services
  • Account Management: To create and manage user accounts and preferences
  • Communication: To send newsletters, digest emails, and service-related communications
  • Personalization: To customize content and improve user experience
  • Analytics: To analyze usage patterns and improve our services
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with legal obligations and respond to legal requests

Cookie Usage

We use cookies and similar tracking technologies to enhance your experience on our website:

Types of Cookies

  • Essential Cookies: Required for basic website functionality and security
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how visitors use our website
  • Performance Cookies: Monitor website performance and user experience

Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality. We respect "Do Not Track" signals and will not track users who have enabled this setting.

Email Subscription Management

If you subscribe to our email services:

  • Subscription Control: You can manage your email preferences in your account settings
  • Unsubscribe: You can unsubscribe at any time using the link in our emails
  • Frequency: You can choose the frequency of digest emails and newsletters
  • Content Preferences: You can select which types of content you want to receive

We will only send you emails you have explicitly requested or that are necessary for service operation.

Third-Party Services

We use certain third-party services that may collect information about you:

AI and Analytics Services

  • AI Processing: We use third-party AI APIs to analyze government documents and generate summaries
  • Web Analytics: We use analytics services to understand website usage and improve our services
  • Email Services: We use email service providers to send newsletters and notifications
  • Hosting Services: Our website and services are hosted on third-party cloud platforms

Data Sharing

We do not sell or rent your personal information to third parties. We may share information only in the following circumstances:

  • With service providers who assist in operating our website and services
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transaction such as a merger or acquisition

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Audits: Security practices are regularly reviewed and updated
  • Incident Response: We have procedures to respond to security incidents

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard security practices.

Your Rights and Choices

You have several rights regarding your personal information:

Access and Control

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request correction of inaccurate or incomplete information
  • Deletion: You can request deletion of your personal information, subject to legal requirements
  • Portability: You can request a copy of your data in a portable format
  • Restriction: You can request restriction of processing in certain circumstances

Communication Preferences

  • Manage email subscriptions in your account settings
  • Unsubscribe from marketing communications at any time
  • Opt out of certain data collection through browser settings

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy:

  • Account Data: Retained while your account is active and for a reasonable period after deletion
  • Usage Data: Typically retained for up to 2 years for analytics purposes
  • Communication Data: Retained as necessary for customer support and legal requirements
  • Email Data: Retained until you unsubscribe or request deletion

International Data Transfers

Our services are primarily intended for users in the United States. If you access our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Providing notice through our services

Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: privacy@askwhitehouse.com
  • Subject Line: Privacy Policy Inquiry
  • Response Time: We aim to respond to privacy inquiries within 30 days

For immediate account-related questions, you can also use the support features available in your account dashboard.